Campus Book Rentals is a college textbook rental service that enables students to acquire the books they need without paying an outrageous price for them. It’s very simple – students rent the new or gently-used textbooks to use throughout their semester. When they are finished with their classes, they simply return them in a postage-paid return envelope (provided by the company) when they are finished. It’s even okay to use a highlighter in the books! Books are available in the following subjects:
Some of the many reasons you may choose to make Campus Book Rentals your ‘go-to’ for college textbooks include:
- Free shipping both ways
- 30-day risk-free returns
- Live customer support
- Largest selection of textbooks in the Nation
- Most flexible rental periods
- Has been a trusted source of college textbooks since 2007
- Rental extensions if needed
- Option to purchase the rented books
- Typically save half, or more, off what it would cost to purchase books through the college book stores.
- Friend referal program
Campus Book Rentals was started in August of 2007 and now offers virtually all textbooks for rent. The company is headquartered in Ogden, UT and is owned by Alan Martin. Other key contacts include:
- Jase McCormick – Customer Service Lead
- Todd McCormick – Company Contact
- Rocky Moline – Partner
The company awards several textbook scholarships yearly and also donates a portion of profits to worthy causes. In addition, Campus Book Rentals also offers customers the opportunity to win monthly giveaways.
Campus Book Rentals may be reached via the following methods:
Phone: 1-855-200-0021 between the hours of 8AM – 8PM Mountain Time, Monday –Friday
Mail: 2805 S. 1900 W., Ogden, UT 84401
Overall feedback available from several different websites is positive regarding Campus Book Rentals’ support, communication, policies, and prices. GetHuman.com, a site reporting overall consumer ratings, gives CampusBookRentals.com a rating of 5 out of 5.
CoolComputing.com lists 14 customer reviews for Campus Book Rentals. Most of the reviews are very positive:
“I could not believe how much I saved. I needed two books and it to purchase them at the schools books store would have been around $300 and to rent them in the book store was only $40-$50 cheaper than that. On campusbookrental.com I rented both of my books for around $68. A HUGE savings! Plus an added bonus was I received them in the mail 2 days after I ordered them! They are the best!” – Janelle on January 21, 2011 gives Campus Book Rentals five stars.
“What a great website for students. Fast, easy reliable and definately cheaper.” – Dawn on January 4, 2011 gives the company five stars.
Another review site, ReviewsWeek.com, gives Campus Book Rentals an overall rating of 5 stars due to their book coverage, speed of delivery, customer support, and price value. Editors at the site had great things to say about the book rental service:
“Campus boasts the most flexible rental periods of any online book rental service.”
“The site is easy to navigate, with a search facility that allows you to search by author, title, or ISBN.”
“Huge textbook availability, super customer support and long rental periods makes Campus Book Rentals a must use service for all students looking to minimize college costs and maximize study potential.”
Campus Book Rentals, Inc. is a BBB-Accredited business located at 2805 S 1900 W, Ogden, UT 84401. The company has a BBB rating of ‘A-‘on a scale of A+ to F. This rating is issued based, in part, on the following factors:
- Length of time business has been operating (this is why the company has an A- rather than A+ rating)
- Complaint volume filed with BBB for this type and size of business
- Company’s resolutions to complaints filed against the business
- Available background information for the business.
The company has received attention by several media outlets including:
Alexa.com reports Campus Book Rentals’ global traffic rank at 156,892 while the U.S. rank is at 33,208. These numbers represent average daily visitors and page views on campusbookrentals.com over the past three months. The lower the number, the greater the site’s popularity will be. For comparison, Google.com is ranked #1.
Google’s Page Rank feature, found at PRChecker.info, ranks the Campus Book Rentals website at 5 out of 10 possible points.
Compete, a site analysis website, reports an average of 41,076 unique visitors to the Campus Book Rentals website per month. Visitors are only counted once, regardless of the number of times they visit the site. Additionally, the rank of the website is 44,007. With rank, a lower number is better.
CampusBookRentals.com has a strong following on social media sites like Facebook and Twitter.
Facebook followers total nearly 60,000, which is quite impressive considering that the company has only been in business for five years. The company posts several times per month in regards to giveaways and discounts, as well as recent causes for which they are helping to support.
The company’s Twitter following is currently around 1,600. Tweets are posted frequently and, much like Facebook, cover things such as giveaways and contests, promotions, and general friendly banter with followers.
CampusBookRentals.com has a Pinterest page however; the following is quite small at this time with only 5 followers. Pinterest is a fairly new social media outlet so the following will likely increase substantially over time. There is no way to determine how long they have been using Pinterest so this could also be a reason why there are currently only 5 followers.
Campus Book Rentals has several methods of ensuring the security of its website. The site is VeriSign Secured, TRUSTe certified, and the company is a verified Authorize.Net merchant. What this means:
- VeriSign Secured – This is a site authentication service provided by Symantic.
- Authorize.Net – This is a program that allows Campus Book Rentals to accept credit card payments, prevent fraud, and offer customers peace of mind that their personal data will be protected while shopping on their website.
- TRUSTe Certified – This is a program that reviews CampusBookRentals.com’s privacy statements and policies and has verified that the company is in compliance with the TRUSTe program requirements.
Another very important way that Campus Book Rentals has made its website more secure is by encrypting the site with 128-bit encryption. The Secure Socket Layer certification ensures the validity of the site and proves the identities of both the customer and the company.
Google’s Safe Browsing feature verifies that the Campus Book Rentals website is not currently listed as suspicious, has not been found to host any type of suspicious content or malware over the past 90 days, and has not transferred or hosted any malicious software to any other site.
This company offers very competitive pricing and incentives. One of the great things about Campus Book Rentals is that you can rent your book based on the length of your school term and it will be priced accordingly. Most semesters last for about 15 weeks, give or take. My own graduate program consists of 8-week terms. Having flexibility for the rental period is a huge ‘plus’. For example:
The textbook Psychology in Modules by David G. Myers may be rented under the following terms:
- Semester (130 days) for $27.05
- Quarter (85 days) for $24.62
- Summer (55 days) for $23.53
- Flexibile return date (price varies depending on the date you pick)
If this book was rented from another popular textbook rental service, Chegg, the rental would cost $20.99, have a firm return date, and come with only a 21-day guarantee, as opposed to Campus Book Rentals’ 30-day guarantee. Additionally, unlike Campus Book Rental’s free shipping policy, Chegg charges $3.99 for standard shipping of this book.
Campus Book Rentals offers a great free-shipping policy, both ways. They do not charge for shipping a book to you, plus they supply postage-paid packaging for returning your rental once you’re finished with it. Packages are shipped via UPS, FedEx, USPS, or DHL at the discretion of the suppliers or Campus Book Rentals. In very rare cases where shipments are not received, such as when the USPS happens to misplace a package (just an example), Campus Book Rentals will expedite a replacement book at no additional charge.
It normally takes approximately 7-14 business days for items to be received that were shipped via standard shipping. Expedited shipping usually arrives in 5-8 business days. Determining factors will include weather, delivery methods, delivery routes, and other various possible occurrences. Customer reviews on several websites have been complimentary regarding the speed with which they received their items.
The cost for shipping via standard shipping, which is 7-14 business days, is FREE. 5-8 day shipping is $3.99, and 2-3 day shipping is $7.99.
Campus Book Rentals accepts credit card payments only. All major credit cards are accepted (Visa, MasterCard, Discover, American Express). Cash, money orders, PayPal, eBillMe, BillMeLater, and other forms of payments are not accepted. Orders must be placed online, as they do not currently take phone orders at this point.
The Return/Refund policies listed under Campus Book Rental’s Rental Agreement explains that any book returned within the first 30 days after the order date will receive a 100% refund. In this case however, you may not have received your postage-paid return shipping package and may need to ship the book at your expense. In cases where the customer wants to return a 45-day rental, the customer will be subject to a 15-day return policy, which means that the rental must be back at the warehouse within 15 days of the original order date in order to receive the full refund.
Campus Book Rentals reserves the right to refuse a refund if the policy is being abused.
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